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Terms and Conditions

This Terms of Use sets out how Trublu Identity Solutions Private Limited (henceforth “Company” “Our” “Us” “We”) provides its services through the Company’s Products (“Products”, defined below) in our website https://www.trublu.id. By accessing or using any part of our Services on the Products, You agree to be bound by the Terms and Conditions and Privacy Policy (collectively, the “Policies”). The Policies are hereby incorporated into these Terms by reference as if set forth herein.These Terms of Use are subject to the Privacy Policy [https://trublu.id/privacy-policy.html], which sets out the terms on which we process the data that we collect from you, or that you provide to us. By consenting to use our Products, you consent to such processing and you warrant that all the data as provided by You is true, accurate and up-to-date. These Terms set forth a legally binding contract between You and Us. By using our Products, you agree to be bound by these Terms together with the Privacy Policy. These Terms of Use stipulate on how you may use our Products. If you do not agree to these Terms, you must not use our Products.

1. About Us

"Trublu Identity Solutions Private Limited",A Company incorporated under Companies Act, 2013 provides a Product named and related services. The Company provides Products designed to deliver a seamless experience of managing and sharing IDs to its users. With “ Trublu” users can securely share IDs, enabling a seamless verification process to the users and also share the same with different businesses at their will and choice. .

2. Definitions

“User,” “Customer”, “You,” and “Your/S,” means any natural person who has agreed to become a member/user of our Products by providing account information detailed under the [Privacy Policy] while registering on our Website.

“Products” means the Products as detailed under “About us” and shall include any other Products that the Company may provide in future.

“Businesses” means enterprise customers of Company, to whom Company provides verification services in the capacity of a Service Provider/Data Processor.

“Data Partners” means such entities from whom we receive data related to you based on the consent that you give us to fetch data from them.

3.Terms Of Acceptance

To accept these Terms and Conditions, You must be at least 18 (eighteen) years of age. In the event that You are below 18 (eighteen) years of age or such other older legal age, Your guardian must read and understand and accept the provisions on Your behalf.

To use Our Products You will have to register with us by creating an account. When you create your account you provide Us with current, complete and accurate information as prompted by Our account creation process.

If You provide any information that is untrue, inaccurate or incomplete, We have reasonable grounds to suspect that such information is untrue, inaccurate or incomplete and We shall reserve the right to suspend or terminate Your account and refuse any and all current or future use of our Products at any time.

To access Your account on the Products, You will be asked to log in with Your phone number, to establish a unique identity of You.

4. Use Of The Website And Our Services

Company provides a seamless Product for managing your IDs and eliminates the need for physical documents and streamlines identity verification processes, ensuring convenience to you by saving your time.

Company provides support to all types of IDs and enables you to have control over the same thereby providing you easy access to essential services and other services provided by Businesses spanning across diverse sectors.

Company also partners with various approved data partners with respect to your identity such as Digilocker and other third-party vendors and fetches your data from them with your consent to enable authentic and fraud-free verification of your identity.

We do not guarantee that your use of the Product will always be available or uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Product by providing you notice of the same. We will not be liable to you including without limitation for any losses incurred if for any reason the Product is unavailable at any time or for any period.

In order to access our services without interruption you agree that You are responsible for ensuring that You have access to internet connection that supports your usage of our Product.

5. Usage And Termination Of Account

These Terms and Conditions shall remain in full force and effect for so long as You use our Products.

The Company reserves the right to terminate your use of our Product without prior notice, if the Company believes that You have breached any of these Terms, the Privacy Policy, or any false or misleading information, or interfered with use of the Product by others.

The Company reserves the right to cancel, delete or deactivate Your Account, if it believes the same has been compromised, or is being used fraudulently

6. Safety And Security

By accepting these Terms and Conditions you agree that our Products and the software embodied within our Products may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by the Company, the same shall at all times be subject to the Privacy Policy of Company. You may not attempt to override, disable, circumvent or otherwise interfere with any such security components and usage rules embedded into our Products. Any attempt to override, disable, circumvent or otherwise interfere with any such security components will lead to termination or suspension of your account without any prior notice.

7. Prohibited Conduct On Company

By accepting the Terms of Use you agree and understand that You shall in all circumstances not use the Products in order to host, display, upload, modify, publish, transmit, update, distribute, share, store or destroy material:
1. in violation of any applicable law or regulation;
2. in a manner that will infringe the copyright, trademark, trade secret or other intellectual property or proprietary rights;
3. that belongs to another person and to which you do not have any right to.

8. Warranties And Liabilities

Company shall make best efforts to take measures to protect its systems from unwanted viruses, malware or other harmful content. However, the Company does not warrant that its Product, information, content or services are free from viruses, malware, or other harmful components.

The Company shall not be liable for any unanticipated or unscheduled down time of all or any portion of the services provided to the Users.

By accepting these terms, you agree and acknowledge that the Company is only an ‘intermediary,’ and is not liable and shall not be responsible for theft, security breach, or any other illegal activity that occurs while you share your information with Businesses, or for the information that is stored on the Products of the Businesses and shall not be held responsible for. The remedy for the user of any such activities lies with the law enforcement agencies or other appropriate forums as per the law.  

All warranties including without limitation, the implied warranties of merchantability, fitness for a particular purpose, for the title and non-infringement are disclaimed and excluded.

9. Indemnity

By accepting to the Terms of Use You agree to defend, indemnify and hold harmless the Company, and its subcontractors, officers, directors, employees, consultants, representatives and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or expenses (including but not limited to attorneys’ fees and costs) arising directly from:

(a) Your use of and access to our Product;
(b) Your violation of any of these Terms and Conditions; and the Privacy Policy contained herein;
(c) Your violation of any third party right, including without limitation any copyright, property, or privacy right. Provided however the same are not on account of fraud, misrepresentation or negligence of Company or its employees.

10. Changes To The Terms And Conditions

We enable you to avail our services based on the consent you expressly grant at the time of registration. In case we change our Terms of Use which further changes the way we process your information and the manner in which our services are provided or there is substantial revision of your rights and obligations arising under these Terms and Conditions, we will notify and give you an opportunity to review the revised Terms and Conditions before you choose to proceed with our services.

11. Intellectual Property, Software And Content

All of the Intellectual Property, software and content has been made available to you on or through this Website and the same shall remain the property of Company and are protected by copyright laws and treaties around the world. All such rights are reserved by Company. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on our Products or in the Website.

12. Complaints

We are confident that you will be satisfied with our Products. However, you can drop us an email at contact@trublu.id for any queries related to our Products.

13. Governing Law And Jurisdiction

These terms and conditions are to be construed in accordance with the laws of India and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

14. Grievance Redressal

If You have any queries relating to the processing or usage of information provided by You in connection with this Policy,


please e-mail Us at contact@trublu.id

Please note that Company’s Grievance redressal addresses only the issues related to the way we process and manage your data on our Website and Product and the manner in which we provide our services to you and in no way, can address the issues that you may have with any of our businesses.